Shipping Policy

Shipping and Protection at Gold Standard (GSX)

At Gold Standard (GSX)we take immense pride in delivering a seamless and secure experience for the shipment of your precious coins right to your doorstep. With a track record of over 5 million successfully delivered parcels and counting, our commitment to excellence is unmatched. Rest assured, your valuable coins are in expert hands, thanks to our exclusive shipment monitoring process, specialized insurance, and a dedicated fulfillment team.

Delivery Partners

We utilize reliable carriers such as USPS, and FedEx,tailoring the choice to the specific contents of your coin order. For those seeking expedited delivery, we offer a surcharge option and happily cater to PO boxes and military addresses. Strategically located within the DFW Area, our fulfillment center ensures swift delivery as we are in the center of the country.

Secure Packaging

When it comes to mailing precious coins, discretion and protection are paramount. Our products undergo meticulous wrapping in secure packaging, accompanied by additional packing material to prevent any movement during shipping.

Note: Our return address and packaging are designed to reveal no hints of the valuable contents within, guaranteeing the safe arrival of your coin packages.

Tracking Your Shipment

Upon placing an order with Gold Standard (GSX), you gain real-time visibility into your shipment's journey, from creation to doorstep delivery. Expect an email notification as soon as your order ships (usually within 1 business day of cleared payment). Receive further emails for exceptions, delays, out-for-delivery alerts, and delivery confirmation. Opt for SMS updates or conveniently follow along in your dedicated My Account area on GoldStandard.com.

Shipping Insurance Insights

Every package we dispatch is accompanied by comprehensive third-party shipping insurance. In the rare event of loss or damage during transit, your shipment is fully covered. It's important to note that our insurance coverage ceases once the carrier obtains a signature or completes delivery confirmation. Contrary to a common misconception, carriers do not cover precious metals; we provide specific precious metals insurance for added protection.

Promptly notify us of any shipment issues, cooperate with our claims team, and adhere to our Terms & Conditions for a smooth process. Explore more about our shipping practices and your responsibilities in our detailed Shipping FAQ section.